Transforming Healthcare IT
Built on a foundation of robust and diverse healthcare talent and a “clients as partners” business philosophy, HSi was created to provide value and support in today’s ever-changing healthcare market. Not wanting to be everything to everybody, we remain focused on providing value-driven results in the following core services:
It’s natural that with any decision a healthcare organization makes, especially when implementing a new EHR, the C-Suite and board members will have questions. We are able to step in and provide high-level, objective expertise to answer questions and provide guidance and advice throughout the entire project.
From beginning to end, our consultants are with you through it all when implementing a new EHR system. Our experience, expertise, and objectivity ensures we exceed expectations in everything we do. Operating as your organization’s partner and not on behalf of the vendor, HSi helps healthcare organizations to attain their desired business, operational, and clinical outcomes.
With more than two decades of experience working with EHR systems, HSi has a seasoned team of consultants who focus exclusively on EHR hospital and clinic implementations. HSi’s certified consultants work closely with our clients to provide guidance and best practices and collaborate on necessary plans to implement and optimize an EHR system—ultimately driving improvements in patient care and operational efficiencies.
HSi successfully built, trained, tested, and provided Go-Live support for seven ambulatory clinics on an ambitious timeline for a healthcare organization that did not have the resources necessary to complete the project. Beyond hitting crucial deadlines and minimizing costs for the organization, the impact of their work was most evident in how the project improved patient care. One patient, in particular, expressed immense gratitude for the care options she now had available to her upon Go-Live.
We are passionate about helping healthcare organizations achieve their goals. Reach out and let us help you!
The effects of the economy on healthcare organizations and the concern about future financial challenges has forced healthcare facilities to do more with less. Technology systems are an essential element required to transform data into business intelligence to drive process improvement. HSi is dedicated to delivering high quality consulting and support services enabling healthcare organizations to manage change and achieve their clinical informatics goals.
To be successful and maximize the investment when implementing a new EHR, it is critical to be able to leverage the wealth of data and utilize it to achieve strategic business goals. By combining extensive expertise with a unique service-based model, HSi’s Healthcare Information & Analytics Services provides experienced consultants with the flexibility to meet project demands as they ebb and flow.
Through thorough investigation and determined problem solving, HSi rectified a system error that had resulted in nearly $470,000 not billed to patients during a two-month period – from one lab alone. Careful analysis of the issue led HSi to implement changes to the system rules that addressed problems with service area billing to ensure future patient charges posted to their account.
Implementing a new EHR system is a large, organizational endeavor impacting everyone within an organization. With a steep learning curve coupled with even tighter timelines, organizations are frequently faced with juggling the old system while attempting to become experts on the new system at the same time. Through our robust Legacy Support program, we maintain all aspects of the old system while providing a seamless transition to the new system. Our combination of on-site and off-site experts provide world-class customer service from the executive team to the end-user.
Now more than ever, Healthcare professionals depend on cellular and WiFi networks to communicate quickly and reliably to colleagues and patients. In addition, localized and remote access to patient records, medical applications, and clinical intelligence is a must-have by physicians and nurses. An unreliable connection is not only frustrating but could interrupt care coordination and communication with staff, patients, and loved ones.
At HSi, we have the know-how to design, implement, and maintain health-grade in-building cellular and WiFi networks to keep the hospital always connected!
PO Box 10388, Bainbridge Island, WA 98110